When providing technical support to your end users in a Microsoft 365 infrastructure, it is good to have in mind the following list of useful Microsoft 365 troubleshooting tools: Microsoft Support and Recovery Assistant for Office 365: https://diagnostics.outlook.com/#/ Office 365 user profile and device license allocation: https://office.com Outlook Web App: https://outlook.office.com Office 365 administration portal … Read more
FsLogix logging The various components of the FSLogix create comprehensive logs. Examination of log files is the first place to look when diagnosing system behavior. At the top of each log file, the system records basic information including versions of the FSLogix agent components. Each operation performed by FSLogix components will create a section that … Read more
To quickly find an article in the Microsoft Knowledge Base, you can search by using keywords and query words. This article lists keywords and query words that you can use in your searches. You can also find keywords and query words by looking in the “Keywords” and “Additional query words” sections that are found in … Read more
This article describes how to use the dig and nslookup tools to test DNS settings and troubleshoot name resolution issues. Microsoft Windows uses nslookup, while Mac OS X and Linux use dig. You can use these tools to determine the IP address associated with a domain name, obtain the mail server settings for a domain, and much more. You … Read more
